Position Type: Full-time
Location: Logan, UT
Reports to: Production Manager
Wage Range: Competitive/ Experience-based
Close Date: Open Until Filled

ULA Equipment is looking for a versatile Product Designer & Production Specialist to join our Logan-based team. This isn’t a “sit-behind-a-desk-all-day” design job. You will be responsible for the entire lifecycle of a product—from the first conceptual sketch and 3D model to the moment the laser cutter hits the fabric.

You will help us evolve our legendary ultralight lineup while dreaming up the next generation of packs and accessories that will define the future of thru-hiking.

Responsibilities:

• Technical Design: Create and refine designs for ultralight backpacks and outdoor accessories using Rhino, Adobe Illustrator, and other industry- standard design programs.
• Prototyping & Patterning: Move quickly from concept to physical prototype. You’ll be responsible for hands-on patterning and iterative testing to ensure every gram counts.
• Product Evolution: Audit and improve existing ULA products based on athlete feedback, material advancements, and production efficiencies.
• Production Integration: Step onto the floor to assist with technical production tasks, including operating the fabric laser cutter, stack cutting, and preparing components for our sewing team.
• Collaboration: Work closely with the production manager to ensure designs are optimized for in-house manufacturing.

Qualifications:

• Technical Proficiency: Proven experience with Rhino and Adobe Illustrator is a must.
• Design Background: Previous experience in soft goods/outdoor product design is highly preferred.
• Maker Mindset: You must be comfortable working with industrial machinery and have a”hands-on” approach to problem-solving.
• Industry Passion: A deep understanding of technical fabrics (X-Pac, Robic, Ultra, ECOPAK, etc.) and the specific needs of the ultralight backpacking community.

Perks & Benefits:

• Full benefits package including retirement and healthcare stipends.
• Paid national holidays and paid vacation.
• The chance to see your designs go from screen to trail in a matter of days—all under one roof.

To Apply:

Send your resume and cover letter to peter@ula-equipment.com.

ULA would like to thank all applicants for their submissions. However, only those selected for an interview will be contacted.

**ULA is an Equal Opportunity employer. We embrace diversity and provide equal employment opportunities to all qualified applicants regardless of race, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. Applicants must be 18 years of age or older.**

Position Type: Full-time
Location: Logan, UT
Reports to: Production Manager
Wage Range: Competitive/ Experience-based
Close Date: Open Until Filled

At ULA Equipment, our Customer Service team is the heartbeat of our brand. You aren’t just answering phones; you are the first point of contact for hikers planning the journey of a lifetime. Whether a customer is prepping for a weekend in the Uintas or a 2,600-mile thru-hike of the PCT, you will be their guide to finding the perfect fit.

We are looking for a gear-savvy, empathetic communicator who can translate technical specs into trail-ready advice.

Responsibilities:

• Expert Consultation: Provide deep-dive product advice on our full line of gear, from our legendary ultralight backpacking packs to our specialized EDC and Travel packs.
• Fit & Customization: Help customers navigate torso sizing, hipbelt selection, and shoulder strap styles (J-straps vs. S-straps) to ensure every pack is tailored to the individual.
• Problem Solving: Actively listen to customer needs, handle issues with empathy, and provide creative solutions to ensure every ULA customer is trail-ready.
• Communication: Manage high-volume inquiries via phone and email with a professional yet authentic “hiker-to-hiker and traveler-to-traveler” tone.
• Product Knowledge: Maintain a thorough understanding of the outdoor market, EDC/Travel market, ultralight philosophy, and the materials we use in-house.

Qualifications:

• Experience: Previous professional customer service experience is required. Experience in the outdoor industry is a major plus.
• Communication: Excellent verbal and written communication skills. You should be comfortable explaining complex technical features clearly.
• Trail Mindset: A passion for backpacking, travel, or the EDC community. You should “get” the gear.
• Presence: This position is located on-site at our manufacturing shop in Logan. You’ll be working alongside the people who actually make the gear you’re talking about.

Perks & Benefits:

• Full benefits package including retirement and healthcare stipends.
• Paid national holidays and paid vacation.
• Work in a high-energy manufacturing environment where you can see the products being built every day.

To Apply:

Send your resume and cover letter to peter@ula-equipment.com.

ULA would like to thank all applicants for their submissions. However, only those selected for an interview will be contacted.

**ULA is an Equal Opportunity employer. We embrace diversity and provide equal employment opportunities to all qualified applicants regardless of race, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. Applicants must be 18 years of age or older.**