LAST UPDATED: MAY 2019
COLLECTION OF PERSONAL INFORMATION
Personal Information is information about you that identifies you as an individual. For example, your name, address, e-mail address, or telephone number.
We collect information that you voluntarily provide to us through the use of contact & information request forms, when you leave a review or a comment on a product or blog post, when you create an account, and when you purchase items through our website. We collect this information for various purposes, namely to provide and improve our products and services offered to you.
TYPES OF DATA COLLECTED
Personal Data: While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Zip Code, City
- Cookies and Usage Data
- IP Address
Cookies are files with small amount of data which may include a unique anonymous identifier. Cookies are sent to your browser from websites and stored on your device. Tracking technologies also used are beacons, tags, scripts, and hashed identifiers derived from email addresses for the purpose of cross-device tracking and to collect and track information for advertising and to improve and analyze our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website/services.
Examples of Cookies we use include:
- Session Cookies. We use Session Cookies to operate our services.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
HOW DOES ULA EQUIPMENT USE INFORMATION GATHERED ABOUT ONLINE VISITORS?
Before forwarding us any personal information, please be advised that any information gathered on our site may be used in the aggregate for research and development relating to our site and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes:
- To provide and maintain services and products
- To notify you about changes to our service(s)
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve our products & services
- To monitor the usage of our products & services
- To detect, prevent and address technical issues
- For targeted advertising purposes
PROMOTIONAL & INFORMATIONAL OFFERS
With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by ULA Equipment, provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by e-mail request or by modifying the registration information provided. ULA Equipment uses reasonable efforts to maintain visitors’ information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.
When you make a purchase on our website you may be sent the following emails:
- Cart Abandonment emails,
- Emails related to your purchase,
- A pack fitting email with a video explaining how to fit your backpack,
- Shipping Information,
- Occasional marketing emails showcasing sales and/or new products.
Once you have received your product, should you wish to be removed from our list and your information to be erased from our database, simply click the “Unsubscribe” button located at the bottom of every email we send out, or email or call us using the information at the bottom of this page and we would be happy to remove your information for you.
COMMENTS & PRODUCT REVIEWS
If you use our contact form, you are providing us with information such as your name, email, phone number, order number, and whatever additional information you choose to add. We retain this information for up to a year, or until we have answered your request or solved your issue. We do not use the information submitted through these forms for marketing purposes outside of your request.
We collect information about you during the checkout process on our store. While you visit our shop, we’ll track:
- Products You’ve Viewed: We use this to, for example, show you products you’ve recently viewed.
- Location, IP Address and Browser Type:
We use this for purposes like estimating taxes and shipping
- Shipping Address: We ask you to enter this so we can, for instance, estimate shipping before you place an order, and deliver you the order.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
- If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 2 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
WHO ON OUR TEAM HAS ACCESS
Only the Administrators and Shop Manager on our team have access to the information you provide us.
Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be delivered, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
WHAT WE SHARE
Through our store, we share information with third parties who help us provide our orders and store services to you; this includes:
Our products are ship via UPS. To print shipping labels and in the shipping process, information such as your shipping address, name, and phone number may be passed to UPS. In addition, your zip code is used at checkout to generate real time shipping rates. You can read UPS Privacy Statement here.
We use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
Adroll: When you visit our site, Adroll may place cookies on your browser for targeted advertising purposes. Adroll may collect and use information such as, your IP address, cookie identifiers and other tracking technologies such as pixels, end-user website activity, and hashed identifiers derived from email addresses for the purpose of cross-device tracking for targeted advertising. For more information on the data collected by Adroll, how it is used, and their privacy practices visit the Adroll Group Service Privacy Notice.
Articles on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Our site uses Facebook conversion tracking pixels, a service of Facebook Inc. These tools allow us to follow the actions of a user after they are redirected to our site after clicking on a Facebook advertisement. This allows us to track the efficiency of our Facebook advertisements for statistical and marketing purposes. The data collected remains anonymous; meaning we cannot see the personal data of any individual user. The data collected is, however, saved and processed by Facebook. Facebook is able to connect this data to your personal Facebook account, and use that data for their own advertising purposes both within Facebook, and outside of Facebook. In Addition, a cookie is saved on your computer for these purposes. You can read Facebook’s Data Policy here.
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
SECURITY OF DATA
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. We apply security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities, making personal information accessible only to authorized employees on a need-to-know basis, and transmitting data through Secure Sockets Layer (SSL) software, which encrypts the information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
You also have the option to access ula-equipment.com from your mobile or wireless device. When using your mobile device or a wireless network, the carrier or network administrator may have access to your Personal Information. For information regarding your carrier or network administrator’s treatment of your information, please consult their respective privacy policies.
The security of your data is of the utmost importance to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
DISCLOSURE OF INFORMATION
PROTECTION OF CHILDREN ONLINE
ULA Equipment considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our site.
WHERE OUR DATA IS STORED
YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO CONTENT AND MATERIAL SUBMITTED BY YOU
ULA EQUIPMENT DOES NOT ENDORSE THE USER CONTENT, IS NOT RESPONSIBLE FOR THE USER CONTENT AND SPECIFICALLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY (INCLUDING, WITHOUT LIMITATION, PERSONS WHO MAY USE OR RELY ON SUCH USER CONTENT) FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY USER CONTENT PROVIDED THROUGH THIS WEBSITE.
LAST UPDATED: NOVEMBER 2017
All files and information contained in this website are copyright of ULA Equipment, or in the case of some images have been used with permission, and may not be duplicated, copied, modified or adapted, in any way without our written permission. Our Website may contain our trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos.
Your use of our Website does not constitute any right or license for you to use our service marks or trademarks, without the prior written permission of ULA Equipment.
Our Content, as found within our Website, is protected under United States and foreign copyrights. The copying, redistribution, use or publication by you of any such Content, is strictly prohibited. Your use of our Website and Services does not grant you any ownership rights to our Content.
DIGITAL MILLENNIUM COPYRIGHT ACT
At ULA Equipment, we do not take claims of copyright infringement lightly. We respond to notices of alleged copyright infringement that comply with applicable law, and it is our policy to remove said infringing material and notify the user once removed.
If you believe any materials accessible on our website infringe upon your copyright, you may request removal of these materials by submitting written notification to the address below, as per the Digital Millenium Copyright Act.
By the Act (17 U.S.C. § 512), the written notice must include:
1. Identification of the copyrighted work or material. This identification must be sufficiently precise that it allows us to locate this material.
2. A statement that, with good faith, you believe that use of the copyrighted material was not authorized by the copyright owner.
3. A statement that the information in your written notice is both accurate and true.
4. A statement, under penalty of perjury, that you either are or are authorized to act on behalf of, the copyright owner.
5. Adequate contact information (IE: name, postal address, telephone number and/or e-mail address.)
6.Your signature, either physical or electronic.
NOTE: Your DMCA Notice may not be valid if you fail to comply with any and all of the requirements of Section 512(c)(3) of the DMCA.
Copyright Infringement notices may be mailed to:
695W 1700S Building 28
Logan, UT 84321