Custom Charges

(6 customer reviews)

MINIMUM: $5.00



If you live in the U.S. and have discussed a specific pack customization with us by email or phone, this is the custom charges area you can use to make your customizations happen. Simply add the total we quoted you to your cart with your pack. Please reference the customization, or your order # in the notes.

Custom packs, gear, and custom charges are final sale; no returns.

International customer? Use our International Custom Charges page to avoid international shipping fees on your customization.


6 reviews for Custom Charges

  1. Ronald Buckley


  2. Lorrie Campbell

    I am so excited about my ULA pack.

  3. Beth Monarch

    Quick response to questions about repair process and actual pack repair. Reasonable prices as well.

  4. brenda thompson (verified owner)

    I needed my Shoulder straps longer on my custom pack do to having a larger chest and I was able to send my pack in, and have straps changed out for ones that were 2 inches longer it made my pack perfect!

  5. Ken Stanley

    The Date was August 9th 2022 , The start of my JMT hike. 240 Miles, 16 days , a hike that changed my life. I have never worked so hard and seen so much beauty. With that said here is one of the things that made my hike so enjoyable.( ULA Catalyst Pack) I ordered this pack in XPAC to my color choices. Love this pack . I started this hike with a pack weight of 32 pounds that includes my bear canister with 11 pounds of food. I know that this pack was amazing because it was so comfortable, the adjustability so so good . I just cant get over how comfortable the pack was . Over in the 16 days I spoke with people who talked about pack, failures, uncomfortable, hotspots, and the entire time The comfort was truly unbelievable, so thank you ULA for being part of what made my trip so memorable.

  6. Sandy Davis

    I had a squirrel chew through my shoulder straps and portions of the pockets of my pack so that it would not carry properly. I contacted Peter Longobardi for repair options. He replied promptly and the shop repaired my pack for a reasonable charge and turned it around much more quickly than I would have expected. I was SO glad not to have to replace the pack. This is a company with good customer service who stands behind their product!

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